Archive for October, 2011
11/16-17, 2011 Crisis Management Executive Program, Berlin, Germany
Sunday, October 16th, 2011Erika will be speaking in her third international program in 2011 at the European School of Management and Technology. She will give a two-day Executive Education class on crisis management, speaking from her 2010 book on Crisis Leadership: From surviving to thriving before, during and after a crisis.
Is This the End of the Line for BlackBerry?
Thursday, October 13th, 2011
BlackBerry may be in serious trouble. The most recent crisis started with an outage in Research in Motion (maker of the BlackBerry) messaging service to customers in the Middle East. Over a span of three days the outage traversed the globe with the most recent disruption to service in North and South America on Wednesday. Customers are understandably angry, and although they probably won’t abandon their beloved phones immediately chances are this is one more reason to look elsewhere for their mobile messaging needs. Unfortunately for Research in Motion, their competitor, Apple, released its new iPhone at the same time it is dealing with its most recent major outage, thus making a transition to an alternate smartphone increasingly more attractive to customers. Moreover, a mix of emotion (sadness over losing Jobs and anger at BlackBerry) may be just enough to cause Blackberry customers to think twice during their next phone purchase.
To Research in Motion’s credit the company said the right things, apologized to customers, and seemed to throw resources at the problem quickly; but the problem was bigger and spread faster than it could manage. (more…)
10/10/2011 Women Emerging in Leadership, Darden Executive Education
Thursday, October 13th, 2011
Erika first launched this powerful Executive Education program dedicated to women in leadership in October 2010, and the program repeated March 14-18, 2011. Attendees progress through a rigorous week of full-class and small-group discussions, live business cases, experiential exercises, and leadership diagnostics. Women evaluate and fine-tune their skillsets, and create an action plan for evolving your leadership style and enhancing leadership effectiveness. Participants also address key business and personal leadership challenges, understand how to analyze and approach them as opportunities, and return to the workplace ready to lead at the next level! For more information, to register, or to inquire about a custom program, visit http://www.darden.virginia.edu/web/Executive-Education/Open-Enrollment-Program/Leadership-and-Change/Women-Emerging-in-Leadership/.