Journal Articles
This section contains executive summaries of Erika's academic journal articles. You may request a copy of the full article as published in the respective publication through the Contact page on this Web site.
Linking Crisis Management and Leadership Competencies: The Role of Human Resource Development
April 16th, 2009“Linking Crisis Management and Leadership Competencies: The Role of Human Resource Development,” by Lynn Perry Wooten and Erika Hayes James, shows the importance of building skills in executives for leading during a crisis. Human resource development can prepare leaders to handle the various stages of an organizational crisis. Typically, there is no formal training or on-the-job experience to prepare a leader for crisis management. The authors emphasize the importance of having a system in place to guide leaders through crises such as accidents, scandals, and product safety and health incidents.
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Leadership as (Un)usual: How to Display Competence in Times of Crisis
April 15th, 2009“Leadership as (Un)usual: How to Display Competence in Times of Crisis,” by Erika Hayes James and Lynn Perry Wooten, addresses the competencies required to lead a business through turbulent events. The authors emphasize that the handling of a crisis can be just as consequential as the crisis itself; it can make or break a firm’s reputation.
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When Firms Fail to Learn: The Perpetuation of Discrimination in the Workplace
April 15th, 2009“When Firms Fail to Learn: The Perpetuation of Discrimination in the Workplace,” by Lynn Perry Wooten and Erika Hayes James, suggests that workplace diversity is on the rise, and illustrates ways in which firms may fail to learn how to manage diversity challenges. One such challenge is discrimination and the lawsuits that result from it.
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Race-Related Differences in Promotions and Support: Underlying Effects of Human and Social Capital
April 2nd, 2009“Race-Related Differences in Promotions and Support: Underlying Effects of Human and Social Capital,” by Erika Hayes James, examines possible explanations for racial disparity between black and white managers. The study asks whether there are work-related experiences and outcomes that differ in the two groups and what might account for them.
Leading Teams in Crisis Situations: From Chaos to Extraordinary Performance
April 2nd, 2009“Leading Teams in Crisis Situations: From Chaos to Extraordinary Performance,” by Erika Hayes James and Lynn Perry Wooten, delves into the successful leadership of crisis management teams.